Terms of Service

Effective date: [DATE REQUIRED]

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1. About these terms

These terms govern purchases and use of remote digital support services provided by OmniC (“we”, “us”). By placing an order, you confirm that you have read and accepted these terms.

2. Services

OmniC provides remote assistance with supported device settings, software configuration, common software or connectivity problems, and practical digital guidance. The agreed service is provided during the one-time period selected at purchase. We do not provide physical goods or hardware repairs.

3. Orders and prices

Prices displayed at checkout are in Armenian dram (AMD) and are one-time payments unless expressly stated otherwise. An order is accepted after successful payment and our confirmation. Obvious pricing or description errors may be corrected before service begins.

4. Delivery

We normally contact the customer within one business day after payment. Assistance is delivered by phone, supported messenger, or customer-authorised remote-access software. Appointment times and the exact scope are agreed with the customer. The service period begins after payment and order confirmation.

5. Customer responsibilities

You must provide accurate contact information, have lawful authority over devices and accounts involved, maintain appropriate backups, and follow reasonable safety instructions. Never disclose passwords or payment-card security codes unless a legitimate service flow clearly requires entry directly into the relevant provider's secure interface.

6. Remote access

Remote access occurs only with your permission. You can observe and end a remote session at any time. Some issues may not be resolvable remotely, and no particular technical outcome is guaranteed.

7. Prohibited use

Services may not be used to gain unauthorised access, evade security, infringe rights, or violate law or third-party terms.

8. Cancellations and refunds

Cancellation and refund requests are handled under our Refund Policy, which forms part of these terms.

9. Liability

To the extent permitted by applicable law, OmniC is not responsible for indirect loss, loss caused by inaccurate customer information, unsupported equipment, third-party outages, malware already present, or failure to maintain backups. Nothing here excludes rights or liability that cannot legally be excluded.

10. Privacy

How we handle personal information is described in our Privacy Notice.

11. Contact

Email: info@omnic.me
Phone: +1 510 370 2266
Legal address: 12/1 Svachyan Street, Apt. 6, Yerevan 0034, Armenia