Refund Policy

Effective date: [DATE REQUIRED]

This policy reflects the Armenian rules for distance service contracts effective from 1 July 2026. Merchant identity and the effective date must still be completed before publication.

1. Fourteen-day withdrawal right

A consumer may withdraw from a distance service contract without giving a reason within 14 days from the date the contract is concluded, except where a statutory exception applies. Send a clear withdrawal statement to info@omnic.me before the period expires.

2. Service requested during the withdrawal period

If you expressly request that service begin during the 14-day period and then withdraw, you pay only for the service actually supplied before withdrawal. After the service has been fully and properly supplied, the withdrawal right ends only if performance began with your consent and you were informed in advance that full performance would end that right.

3. Service not supplied

If we cannot provide the purchased service and no suitable alternative is accepted, we will refund the amount paid for the undelivered service.

4. How to request a refund

Email info@omnic.me with your name, contact details, payment date, amount, order/reference number and reason for the request. Do not email payment-card numbers or CVV codes.

5. Refund timing and method

Where withdrawal is valid, we return all payments no later than 14 days after receiving your withdrawal notice. The refund uses the same payment method unless you agree otherwise and another method is technically available. Your bank may require additional time to credit the amount.

6. Mandatory rights

This policy does not restrict consumer rights that cannot be waived under applicable law.

7. Contact

Email: info@omnic.me
Phone: +1 510 370 2266
Legal address: 12/1 Svachyan Street, Apt. 6, Yerevan 0034, Armenia